How can I speak to a person at British Gas?
If you prefer to speak to a real person, you can call 0333 009 5784 and select Option 2. The number is the same whether you already have one of the British Gas HomeCare products and you’ve got a query or if you are considering becoming a HomeCare customer.
Does British Gas charge exit fees?
If you’re on a fixed rate deal, there’s often an exit fee if you switch before your tariff ends. But if you leave in the last 49 days (i.e. seven weeks) of your contract, there’s no penalty to pay.
Are British Gas taking on new customers?
British Gas has agreed to take on the customers of People’s Energy and will ensure that they continue to receive an uninterrupted supply of gas and electricity after the supplier ceased trading on 14 September 2021. People’s Energy serves around 350,000 domestic customers and around 500 business customers.
Where is the head office of British Gas?
Windsor, United KingdomBritish Gas / Headquarters
How do you avoid energy exit fees?
Some suppliers may waive the exit fee if you switch to another of its tariffs. Ask your supplier if it will do this to keep you as a customer. If you’re moving home, you should be able to avoid exit fees – as long as you keep your tariff and only change the address.
How do I change my gas supplier when I move house?
You should contact the current supplier at your new home to tell them you’ve moved in. You’ll automatically be put onto a ‘deemed contract’ with them – check who your supplier is if you’re not sure. Read your meters on the day you move in and give the readings to the current supplier.
Can you switch energy suppliers at the moment?
Yes, usually you can switch energy suppliers if you rent. As a tenant, you have the right to switch if you pay your supplier directly for the energy you use.
Can I switch energy supplier at any time?
Introduced by Ofgem, the window means that you can switch energy suppliers up to 49 days before your contract is due to end without paying any exit fees. This is usually the best time to swap providers.
Does British Gas evolve have an app?
Does British Gas Evolve have an app? Although British Gas Evolve are an online energy supplier, they do not have an app currently.
Does British Gas have an email address?
To get in touch online, visit the British Gas website to use their online form or send them an email at [email protected].