Why does Groupon say unknown error?
If you get an error saying the quantity is invalid or you’ve exceeded the purchase maximum, the deal may have just sold out or closed. This can take time to reflect on the deal page. There may also be restrictions in the Fine Print of the deal you’re trying to purchase.
Why isn’t my Groupon voucher showing up?
If your promo code isn’t working, it could be because of the following: Promo codes are case-sensitive. Make sure your code is upper case. Some promos are specific to a type of deal (for instance: restaurants, beauty/spa, travel, etc.).
Can I use a Groupon from my phone?
Groupon also has and iPhone and Android application that lets users buy daily deals directly via their mobile device. “Our Android and iPhone apps are a popular way for customers to browse daily deals, purchase and redeem,” Ms. Mossler said.
How do I get on Groupon?
Sign up for Groupon through their website at Groupon.com. Groupon is also available on mobile devices. You can get Groupon for iOS or grab the Groupon Android app. Use your email address to sign up for Groupon or log in with your Facebook or Google account to speed up the sign-up process.
How do I use Groupon app?
Just visit their mobile app page and install the proper app for your device.
- Tap on the Groupon app icon to open it.
- You will be presented with the deal of the day.
- Fill out your name, email, and city, then tap on “Sign Up.”
- Now we’re at the final order screen.
- You’ll be brought back to this screen.
Is Groupon reliable?
Groupon is definitely a legit company. It was founded in 2008, and since then, has grown to serve almost 50 million active users. Very few people have issues using these online coupons due to the fact that as soon as a fraudulent offer is revealed by one user, it would be removed instantly.
How do I pull up a voucher on the Groupon app?
To view or print your voucher:
- Head to My Groupons on the app or website.
- Select View Details next to your purchase. On the app, select the order itself.
- Select View Voucher.
- From this page, you can print your voucher.
Do you have to wait 24 hours to use a Groupon?
Once you have completed your purchase, you must wait 24 hours before redeeming your Groupon voucher. You do NOT need to wait 24 hours to redeem your Groupon voucher if your Groupon voucher is “Ready to Redeem“ on the Groupon website or mobile app.
Does Groupon actually work?
Groupon earns its money through a commission it generates on every coupon it sells. Retailers and businesses that offer their goods and services on the site are promised a minimum number of deals that are sold. When that threshold is reached, each deal coupon that is sold earns Groupon a 50% commission.
How do I use my Groupon voucher online?
If you intend to redeem the voucher online, there will be a Groupon code that you can just copy and paste onto the merchant’s website (being careful not to include any spaces).
Why can’t I contact Groupon support by phone?
Our phone support is temporarily unavailable to protect the health and safety of our employees. Please send us a Direct Message mentioning your email address linked with Groupon account and a short description of the issue.
How does Groupon work with Me?
Groupon works with you when creating your campaign to set a reasonable cap on the number of vouchers you make available for purchase. This way, you won’t sell beyond your capacity and get overwhelmed by customers, which could result in a poor experience for both you and the customer.
What happens if a customer calls Groupon for a refund?
Additionally, it ensures you are paid for the customers you’ve serviced. If a customer calls Groupon for a refund but their voucher has already been marked “redeemed” by you or your staff, the refund will not be deducted from your payment, instead it will be absorbed by Groupon.
How do I redeem a Groupon?
Find the Groupon you want to use and click “View Details.” Under “How to Use,” you’ll find specific directions for redeeming your Groupon. For local deals, you’ll likely either print out the Groupon or pull it up on our mobile app with no need to print.