What are the key responsibilities of a key account manager?
The key account manager’s responsibilities include growing the company’s revenue by ensuring that key clients are satisfied with the services provided, identifying new business opportunities for key clients, and attending all meetings, conventions and training workshops.
What does a retail account manager do?
Retail account managers are responsible for managing the relationship between a company that manufactures or supplies products and the retailers that stock them.
What skills are required for Key Account Manager?
Key account management requires various skills. From closing sales, nurturing relationships, strategic planning and cross-functional leadership.
Is Key Account Manager a good job?
In a competitive business environment, becoming a Key Account Manager is a smart way to position yourself, as it gives you direct access to your company’s most important asset: Customers. Read on to learn what it takes to begin a KAM career, and what opportunities this choice may lead to in the future.
What is the difference between account manager and Key Account Manager?
Typically, Key Account Managers (KAM) oversee the largest customers in your company whereas account managers are responsible for looking after the rest of your customers. Both the account managers and key account managers are a part of the sales team and often works closely with the support and customer success team.
What is expected of an account manager?
Account managers serve as the liaison between companies and their customers. Their core priority is addressing customers’ needs and concerns as quickly and effectively as possible to develop and maintain strong relationships. Account managers typically work with multiple small accounts or a few larger ones.
Do account managers travel a lot?
Account managers typically work in an office setting, on-site or off. They may travel in order to meet with clients, and are often able to work remotely. As those they serve expect responsiveness, account managers sometimes find themselves needing to be available on evenings or weekends.
What comes after key account manager?
It’s possible to jump into a managerial or more senior sales position from a Key Account Manager position, especially as a regional or national sales manager. Eventually, you could seek promotion to the director of sales or VP of sales position.
Is Key Account Manager higher than account manager?
Expectations: The most notable difference between KAM and regular account management is that those who fall into the “key account” category generally have higher expectations.