How do you create an ICSolutions account?

How do you create an ICSolutions account?

REGISTER FOR A NEW ICSOLUTIONS® VISITATION ACCOUNT From your computer’s browser, go to You can also copy and paste the link into your browser’s search bar: . twice for confirmation).

What is ICSolutions?

Inmate Calling Solutions (ICSolutions) is a telecommunications product provider for the inmate calling industry that was founded in 2002. They provide services to over 260,000 inmates in more than 230 correctional facilities across the U.S. This includes six different prison systems.

How do I put money on my ICSolutions phone?

Phone—dial toll free, 866.345. 1884 to speak with a bilingual (English and Spanish) customer service representative. 3.) In-facility kiosk—an Access Corrections kiosk that accepts cash, credit and debit cards in the lobby of correctional facilities is ready to process your deposit.

Can I get my money back from ICSolutions?

To request a refund by phone, call (888) 506-8407. Customer Care Representatives are available 24 hours a day, 365 days a year. Be sure to include your name, address, and the Prepaid Account phone number with an e-mail or mail-in refund request.

How do you block ICSolutions from jail calls?

You may block all future calls from this facility by pressing ‘9’, or calling 888-506-8407 or by contacting your wireless carrier.

Can I use a prepaid card for ICSolutions?

Yes. We have two funding options available: 1) a Prepaid Account, which only allows inmate calls to the specific telephone number that is funded, or 2) a Debit Telephone Account, where your payment is deposited into an inmate’s telephone calling account.

Can I use a prepaid card for GTL?

A: Deposits can be sent via USPS or through Western Union, or you can purchase a prepaid debit card at many local retailers that can be used with GTL’s automated systems. Prepaid cards with a Visa, MasterCard or Discover card logo are normally compatible.

What is IC customer service?

Call 866-628-7811 for a medical account or 800-279-7244 for all other inquiries. If IC System appears on your credit report as a negative tradeline, you may have a past-due bill, or it may be an error.

Is IC solutions legit?

Officials said the legitimate website is Anyone who has used the scam website should cancel payment for the transaction, officials said. Victims can also call ICS at 1-888-506-8407 for assistance.

How do you get phone calls from inmates?

You can receive calls from an inmate in jail on a cell phone by registering with one of the inmate telephone access companies and setting up a prepaid calling account. The process is relatively simple, and gives inmates a way to communicate with the outside world beyond scheduled visits.

How to contact an inmate?

Open DoNotPay in your web browser

  • Find the Connect With an Inmate feature
  • Choose the Locate Someone option
  • Provide us with any personal info you have about the inmate
  • How do you call an inmate?

    Write them.

  • Send them a message through an approved digital vendor.
  • Contact a different inmate you have communications with and tell them to pass your message.
  • How to sign up for calls from inmates?

    – Are the registered owner of the telephone number. – Agree to allow the inmate to call the phone number. – Are at least 18 years old. – Will not forward calls, make 3-way calls or use a speakerphone on calls received from the inmate. – Understand that eligible inmates are not allowed to speak to any adult that is not listed on their Approved Calling List.

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